Quality Management

Quality Management

Officially recognised standards bring benefits to all kinds of businesses. They have an important and valuable role as they offer an assurance that your products are safe and of a recognised quality, or that you conform to and accepted level of service delivery. By adhering to certain standards, you can ensure that you maintain safe and efficient production processes, whilst offering customers in local or international markets some evidence of product quality and effective management systems.

 

Some standards are voluntary whilst others are a legal requirement.

 

For a Factsheet which explains why standards exist and what are the main types, a description of the organisations that administer them, email bgateway@westlothian.gov.uk.

 

Useful Links:

• British Standards Institute
• European Foundation for Quality Management
• Investors In People
• Quality Scotland