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Business Factsheets

A wide variety of Business Factsheets that provide information relevant to all aspects of your business are available in a downloadable PDF Format.

To download any of factsheets below you will need to register and log in to the site. You can register by clicking on the register button in the top right of the page. Log in by clicking on the factsheets below.

If you cannot find what you are looking for please call us on 01506 777 400 or email bln@westlothian.gov.uk

 

Running a Business

Factsheets to help you run your business
20 Tips to Help You Choose a Business Idea[login to view]
(Size = 78.3KB)
Accounting Software - Choosing and Using[login to view]
(Size = 74.3KB)
Business Franchise - An Introduction to Taking up a[login to view]
(Size = 74.4KB)
Cash Book - A Guide to Keeping a Manual[login to view]
(Size = 73.1KB)
Company Secretary - A Guide to the Duties of a[login to view]
(Size = 74.0KB)
Confidentiality Agreements - A Guide to Using[login to view]
(Size = 70.0KB)
Director - A Guide to the Duties of a[login to view]
(Size = 78.3KB)
ISO 14000 Environmental Management Standard - A Guide to the[login to view]
(Size = 74.5KB)
Patent - How to Apply for a[login to view]
(Size = 73.2KB)
PC and Internet Security - A Guide to[login to view]
(Size = 72.4KB)
Pensions for the Self-employed - A Guide to[login to view]
(Size = 74.3KB)
Preparing a Budget - An Introduction to[login to view]
(Size = 70.7KB)
Starting Up - A Guide to the Organisations You Must Contact When[login to view]
(Size = 73.2KB)
Valuing a Business - A Guide to[login to view]
(Size = 70.6KB)

Marketing

Help with marketing and promoting your business.
Advertising Medium - A Guide to Choosing the Right[login to view]
(Size = 80.3KB)
British Code of Advertising, Sales Promotion and Direct Marketing - A Guide to the[login to view]
(Size = 73.8KB)
Copyright of Others - A Guide to Using the[login to view]
(Size = 71.3KB)
Copyright to Protect Your Work - A Guide to Using[login to view]
(Size = 73.2KB)
Customer Complaints - A Guide to Dealing with[login to view]
(Size = 73.1KB)
Customer Loyalty - Tips for Building[login to view]
(Size = 70.3KB)
Customer Relationship Management Software - Choosing and Using[login to view]
(Size = 72.6KB)
Exhibition - A Checklist for Preparing for an[login to view]
(Size = 77.5KB)
Logo - A Guide to Creating a Business[login to view]
(Size = 74.1KB)
Mailing List - A Guide to Building and Using a[login to view]
(Size = 72.0KB)
Mailshot In-house - A Checklist for Organising a[login to view]
(Size = 74.2KB)
Market - A Guide to Profiling Your Target[login to view]
(Size = 69.1KB)
Market and Business Information - A Guide to Sources of[login to view]
(Size = 78.8KB)
Market Research Questionnaire - A Guide to Using a[login to view]
(Size = 72.6KB)
Marketing Plan - A Guide to Developing a[login to view]
(Size = 73.8KB)
Marketing Strategy for Your Business - A Guide to Creating a[login to view]
(Size = 69.9KB)
Privacy and E-Marketing Regulations - A Guide to[login to view]
(Size = 73.5KB)
Producing Your Own Leaflets and Brochures - An Introduction to[login to view]
(Size = 74.1KB)
Product Designs - How to Register and Protect Your[login to view]
(Size = 79.2KB)
Regulations Affecting Internet Commerce and E-marketing - An Introduction to[login to view]
(Size = 73.9KB)
Researching a Market for Business Start Ups - An Introduction to[login to view]
(Size = 72.9KB)
Sales Letters - A Guide to Writing Effective[login to view]
(Size = 76.9KB)
Search Engines and Online Directories - An Introduction to Getting Listed in[login to view]
(Size = 74.1KB)
Statistical Information - A Guide to Sources of[login to view]
(Size = 74.5KB)
Telephone Preference Services - A Guide to the[login to view]
(Size = 72.6KB)
Trade Mark - How to Register a[login to view]
(Size = 78.5KB)
Website - An Introduction to Increasing Traffic to Your[login to view]
(Size = 74.8KB)
Website Designer - Choosing and Using a[login to view]
(Size = 73.9KB)
Writing News Releases for your Business - A Guide to[login to view]
(Size = 74.6KB)

Sales & Exporting

How to improve your sales figures and export for the first time.
Customer Complaints - A Guide to Dealing with[login to view]
(Size = 73.1KB)
Customer Loyalty - Tips for Building[login to view]
(Size = 70.3KB)
Customer Relationship Management Software - Choosing and Using[login to view]
(Size = 72.6KB)
Exporting for the First Time - An Introduction to[login to view]
(Size = 76.9KB)
Freight Forwarder - Choosing and Using a[login to view]
(Size = 74.9KB)
Getting Paid by Overseas Customers - A Guide to[login to view]
(Size = 74.5KB)
Importing for the First Time - An Introduction to[login to view]
(Size = 73.9KB)
Indemnity Insurance - An Introduction to[login to view]
(Size = 71.6KB)
Invoices and Receipts - A Guide to[login to view]
(Size = 72.8KB)
Pay Online - How to Enable Customers to[login to view]
(Size = 73.8KB)
Sales - How to Forecast[login to view]
(Size = 193.0KB)

Health & Safety

Stay aware of health and safety regulations.
Control of Substances Hazardous to Health Regulations 2002 (COSHH) - A Guide to the[login to view]
(Size = 71.4KB)
First Aid Requirements in Small Businesses - A Guide to[login to view]
(Size = 74.8KB)
Food Hygiene Regulations 2006 - A Guide to the[login to view]
(Size = 79.5KB)
Food Safety Act 1990 - A Guide to the[login to view]
(Size = 70.4KB)
Health and Safety Regulations - An Introduction to[login to view]
(Size = 76.7KB)
Health and Safety Regulations for IT Equipment - A Guide to[login to view]
(Size = 74.4KB)
Health and Safety Risk Assessment - A Checklist for a[login to view]
(Size = 72.1KB)
Health and Safety Risk Assessment - A Guide to Carrying Out a[login to view]
(Size = 71.0KB)
Management of Health and Safety at Work Regulations 1999 - A Guide to the[login to view]
(Size = 70.9KB)
Personal Protective Equipment at Work Regulations 1992 - A Guide to the[login to view]
(Size = 72.7KB)
Provision and Use of Work Equipment Regulations 1998 - A Guide to the[login to view]
(Size = 72.2KB)
Recording Accidents at Work - A Guide to[login to view]
(Size = 72.0KB)
Workplace (Health, Safety and Welfare) Regulations 1992 - A Guide to the[login to view]
(Size = 72.3KB)

Employment

Factsheets about recruiting and employing staff.
Advertising for Staff - A Checklist for[login to view]
(Size = 72.2KB)
Contractor in your Business - A Guide to Using a[login to view]
(Size = 71.5KB)
Disciplining Staff - A Guide to[login to view]
(Size = 75.5KB)
Dismissing Staff - A Guide to[login to view]
(Size = 70.2KB)
Employee Grievances - A Guide to Dealing with[login to view]
(Size = 71.6KB)
Employers' Liability Insurance - A Guide to[login to view]
(Size = 73.4KB)
Employing a Person from Outside the UK - A Checklist for[login to view]
(Size = 72.1KB)
Employing a Person from Outside the UK - A Guide to[login to view]
(Size = 79.2KB)
Employing People with Disabilities - A Guide to[login to view]
(Size = 76.5KB)
Employment Equality (Age) Regulations 2006 - A Guide to the[login to view]
(Size = 74.8KB)
Employment Regulations - An Introduction to[login to view]
(Size = 82.4KB)
Equal Opportunity Regulations - A Guide to[login to view]
(Size = 73.3KB)
First Time Employers - A Guide for[login to view]
(Size = 73.4KB)
Fixed-term Contracts - An Introduction to Employing Staff on[login to view]
(Size = 67.8KB)
Flexible Working Regulations - A Guide to[login to view]
(Size = 71.4KB)
Induction of a New Employee - A Guide to the[login to view]
(Size = 73.8KB)
Maternity and Paternity Rights - A Guide to Your Employees'[login to view]
(Size = 79.3KB)
National Minimum Wage Act 1998 - A Guide to the[login to view]
(Size = 71.4KB)
Online Training - An Introduction to Sources of[login to view]
(Size = 76.5KB)
Part-time Staff - A Guide to Employing[login to view]
(Size = 67.7KB)
Planning and Conducting a Job Interview - A Guide to[login to view]
(Size = 76.0KB)
Providing Cars and Vans for Employees - A Guide to[login to view]
(Size = 79.4KB)
Recruiting Staff - An Introduction to[login to view]
(Size = 80.3KB)
Recruitment Agency - Choosing and Using a[login to view]
(Size = 73.2KB)
Redundancy Legislation and Procedures - An Introduction to[login to view]
(Size = 72.3KB)
References for New Employees - A Guide to[login to view]
(Size = 72.2KB)
Staff Appraisals - A Guide to Conducting[login to view]
(Size = 72.1KB)
Staff Under 18 Years Old - A Guide to Employing[login to view]
(Size = 75.2KB)
Stakeholder Pension Scheme - A Guide to Setting Up a[login to view]
(Size = 73.1KB)
Statements of Employment - A Guide to[login to view]
(Size = 71.1KB)
Temporary Workers - A Guide to Employing[login to view]
(Size = 74.1KB)
Transfer of Undertakings (Protection of Employment) Regulations 2006 - A Guide to the[login to view]
(Size = 73.0KB)
Working Time Regulations 1998 - A Guide to the[login to view]
(Size = 70.7KB)

Finance

Information on cash-flow, accounting and payroll.
Accounting Software - Choosing and Using[login to view]
(Size = 74.3KB)
Balance Sheets - A Guide to Understanding[login to view]
(Size = 70.6KB)
Business Finance Terminology - Glossary of[login to view]
(Size = 90.4KB)
Business - A guide to Buying a[login to view]
(Size = 77.9KB)
Business Plan - A Guide to Writing a[login to view]
(Size = 79.5KB)
Cash Book - A Guide to Keeping a Manual[login to view]
(Size = 73.1KB)
Cash Flow - How to Forecast[login to view]
(Size = 78.9KB)
Cash Flow Problems - A Guide to Avoiding[login to view]
(Size = 70.0KB)
Credit Control - An Introduction to[login to view]
(Size = 74.8KB)
Debt Finance - A Guide to[login to view]
(Size = 74.9KB)
Employee Absence - How to Manage[login to view]
(Size = 79.2KB)
Financial Ratios - A Guide to Understanding[login to view]
(Size = 72.2KB)
Indemnity Insurance - An Introduction to[login to view]
(Size = 71.6KB)
Insurance Cover for Business - An Introduction to[login to view]
(Size = 72.3KB)
Invoices and Receipts - A Guide to[login to view]
(Size = 72.8KB)
Leasing Business Equipment[login to view]
(Size = 72.5KB)
Preparing a Budget - An Introduction to[login to view]
(Size = 70.7KB)
Profit and Loss Accounts - A Guide to Understanding[login to view]
(Size = 70.3KB)
Sales and Purchase Ledgers - A Guide to Keeping[login to view]
(Size = 68.1KB)
Setting Up and Running a Payroll System - A Guide to[login to view]
(Size = 78.8KB)
Small Business Bank Account - A Guide to Choosing a[login to view]
(Size = 75.5KB)
Small Firms Loan Guarantee - A Guide to the[login to view]
(Size = 65.8KB)

Property

Information on premises and planning permission.
Building Regulations 2000 - A Guide to Complying with the[login to view]
(Size = 73.3KB)
Buying Premises for your Business - A Guide to[login to view]
(Size = 72.1KB)
Commercial Premises - A Guide to Choosing[login to view]
(Size = 74.3KB)
Planning Permission - A Guide to Obtaining[login to view]
(Size = 73.8KB)
Renting Premises for your Business - A Guide to[login to view]
(Size = 73.0KB)

Tax

Information on tax, VAT and National Insurance.
Tax, National Insurance and VAT - An Introduction to[login to view]
t (Size = 69.3KB)
Business Rates - A Guide to[login to view]
(Size = 75.6KB)
Construction Industry Tax Scheme - An Introduction to the[login to view]
(Size = 69.6KB)
Corporation Tax - A Guide to[login to view]
(Size = 71.7KB)
Employers' Liability Insurance - A Guide to[login to view]
(Size = 73.4KB)
European VAT Liability - A Guide to[login to view]
(Size = 74.5KB)
National Insurance - A Guide to[login to view]
(Size = 73.2KB)
Pay as You Earn (PAYE) - An Introduction to[login to view]
(Size = 76.2KB)
Tax Allowable Business Expenditure - An Introduction to[login to view]
(Size = 70.5KB)
Tax Allowances for Capital Expenditure - A Guide to[login to view]
(Size = 73.7KB)
Tax Implications of Corporate Entertainment - A Guide to the[login to view]
(Size = 68.0KB)
Tax Self-assessment for the Self-employed - A Guide to[login to view]
(Size = 72.5KB)
Value Added Tax (VAT) - An Introduction to[login to view]
(Size = 76.3KB)
VAT Payments - A Guide to Managing[login to view]
(Size = 73.1KB)
VAT Return and Making Payments - A Guide to Completing a[login to view]
(Size = 94.3KB)

Company Law

Keep up-to-date with legislation and regulations affecting your business.
Alternative Dispute Resolution - A Guide to[login to view]
(Size = 71.4KB)
Business Name - A Guide to Choosing and Registering a[login to view]
(Size = 77.4KB)
Cash Book - A Guide to Keeping a Manual[login to view]
(Size = 73.1KB)
Companies Act 2006 - An Introduction to the[login to view]
(Size = 74.7KB)
Company Accounts to Companies House - A Guide to Preparing and Submitting[login to view]
(Size = 76.4KB)
Company Secretary - A Guide to the Duties of a[login to view]
(Size = 74.0KB)
Construction (Design and Management) Regulations 2007 - A Guide to the[login to view]
(Size = 70.6KB)
Consumer Legislation - An Introduction to[login to view]
(Size = 75.0KB)
Copyright to Protect Your Work - A Guide to Using[login to view]
(Size = 73.2KB)
Data Protection Act 1998 - A Guide to the[login to view]
(Size = 69.1KB)
Director - A Guide to the Duties of a[login to view]
(Size = 78.3KB)
Disability Discrimination Act 1995 - A Guide to the[login to view]
(Size = 74.8KB)
Environmental Regulations - An Introduction to[login to view]
(Size = 73.0KB)
Food Businesses - A Legal Guide for[login to view]
(Size = 82.9KB)
General Product Safety Regulations 2005 - How to Comply with the[login to view]
(Size = 73.6KB)
Insurance Cover for Business - An Introduction to[login to view]
(Size = 72.3KB)
Legal Status for your Business - Choosing the Right[login to view]
(Size = 72.7KB)
Local Authority Business Regulations - A Guide to[login to view]
(Size = 74.1KB)
Partnership - A Guide to Setting up a Business as a[login to view]
(Size = 75.1KB)
Privacy and E-Marketing Regulations - A Guide to[login to view]
(Size = 73.5KB)
Private Limited Company - A Guide to Setting up a Business as a[login to view]
(Size = 77.3KB)
Product Designs - How to Register and Protect Your[login to view]
(Size = 79.2KB)
Sole Trader - A Guide to Setting up a Business as a[login to view]
(Size = 70.8KB)
Trade Mark - How to Register a[login to view]
(Size = 78.5KB)
Waste Disposal Regulations - A Guide to[login to view]
(Size = 73.6KB)

Environmental Health

Help and advice from West Lothian Council's environmental health team.
Environmental Health - Choosing Your Suppliers[login to view]
(Size = 44.3KB)
Environmental Health - Cleaning Chemicals[login to view]
(Size = 49.0KB)
Environmental Health - Chilled and Frozen Foods[login to view]
(Size = 52.6KB)
Environmental Health - Defrosting Food Safely[login to view]
(Size = 44.8KB)
Environmental Health - Dish Washers[login to view]
(Size = 49.7KB)
Environmental Health - Safer Cooked Meat Production Guidelines[login to view]
(Size = 49.6KB)
Environmental Health - Hand Contact Points[login to view]
(Size = 43.5KB)
Environmental Health - Food Hygiene Training[login to view]
(Size = 50.8KB)
Environmental Health - Event Catering at Fetes, Gala Days, Fund Raisers etc.[login to view]
(Size = 44.0KB)
Environmental Health - Doner Kebabs[login to view]
(Size = 48.4KB)
Environmental Health - Electronic Fly Killers[login to view]
(Size = 45.2KB)
Environmental Health - Running a Food Business from Home[login to view]
(Size = 48.8KB)
Environmental Health - Hand Washing and Use of Disposable Gloves by Food Handling Staff[login to view]
(Size = 43.5KB)
Environmental Health - Safety in Preparing Hot Food[login to view]
(Size = 51.6KB)
Environmental Health - Guidelines for the Storage and Sale of Ice Cream[login to view]
(Size = 45.6KB)
Environmental Health - Insect-proof Screening for Doors and Windows[login to view]
(Size = 46.0KB)
Environmental Health - Are you ready for inspection?: A guide for Street Traders[login to view]
(Size = 55.4KB)
Environmental Health - Hygienic Production, Storage and Service of Ice from Ice Making Machines[login to view]
(Size = 36.1KB)
Environmental Health - New Food Businesses[login to view]
(Size = 50.2KB)
Environmental Health - The Use and Care of Microwave Ovens[login to view]
(Size = 43.4KB)
Environmental Health - Planning the Layout of your Kitchen[login to view]
(Size = 41.2KB)
Environmental Health - Food Grade Lubricants[login to view]
(Size = 33.6KB)
Environmental Health - Temperature Control and Monitoring[login to view]
(Size = 54.1KB)
Environmental Health - Food Storage Containers[login to view]
(Size = 49.7KB)
Environmental Health - Safe Preparation of Salads[login to view]
(Size = 42.3KB)
Environmental Health - Food Safety Management – Self-Assessment[login to view]
(Size = 50.1KB)
Environmental Health - Waste Oil and Fat [login to view]
(Size = 39.9KB)
Environmental Health - Ventilation for Catering Premises[login to view]
(Size = 57.7KB)
 
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